Customer Help Centre

How do I sign up?

Written by Laura
Updated over a week ago

How do I contact Thriver?

Written by Laura
Updated over a week ago

Where can I find your Terms and Conditions?

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Updated over a week ago

Where can I find your Privacy Policy?

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Updated over a week ago

Can I follow Thriver on social media?

Written by Laura
Updated over a week ago

What is Thriver?

Written by Laura
Updated over a week ago

What are the user roles on Thriver?

Written by Laura
Updated over a week ago

What is the Thriver Culture Expert service?

Written by Laura
Updated over a week ago

Will the Concierge / Thriver Culture Expert be able to check out on my behalf?

Written by Laura
Updated over a week ago

Where can I browse the services offered?

Written by Laura
Updated over a week ago

How do I book a service?

Written by Laura
Updated over a week ago

What are Polls?

Written by Laura
Updated over a week ago

How do I create a Poll?

Written by Laura
Updated over a week ago

What are Collections?

Written by Laura
Updated over a week ago

How do I create a Collection?

Written by Laura
Updated over a week ago

Can I see the ratings for these services?

Written by Laura
Updated over a week ago

My booking request was declined. Now what?

Written by Laura
Updated over a week ago

My booking request was approved. What’s next?

Written by Laura
Updated over a week ago

How can I reschedule an event?

Written by Laura
Updated over a week ago

Cancel a booked service?

Written by Laura
Updated over a week ago

Where do I find the registration link for my booking?

Written by Laura
Updated over a week ago

Why do participants have to register for the activity?

Written by Laura
Updated over a week ago

Can I add a booking to my calendar?

Written by Laura
Updated over a week ago

How can I ask the Service Provider a question?

Written by Laura
Updated over a week ago

Does Thriver collect and share feedback for each booking?

Written by Laura
Updated over a week ago

My company can’t use Zoom. Are there any other virtual meeting options?

Written by Laura
Updated over a week ago

Can I check how many people have registered for the booking?

Written by Laura
Updated over a week ago

Can I read the reviews of the services?

Written by Laura
Updated over a week ago

I like the look of a service offered on your platform but I want to change some of the details. Is that possible?

Written by Laura
Updated over a week ago

A Service Provider has agreed to customize their service for me. What are the next steps?

Written by Laura
Updated over a week ago

How do I rebook a past event?

Written by Laura
Updated over a week ago

How do I invite people to my booking with Thriver?

Written by Laura
Updated over a week ago

Where can I see all orders I placed?

Written by Laura
Updated over a week ago

Who delivers/fulfills on-site services?

Written by Laura
Updated over a week ago

Can I book with multiple providers?

Written by Laura
Updated over a week ago

How far in advance can I place a booking?

Written by Laura
Updated over a week ago

What if what I am looking for is not listed on Thriver?

Written by Laura
Updated over a week ago

My food was delivered but something is wrong with the order. What should I do?

Written by Laura
Updated over a week ago

What should I do if my order is running late?

Written by Laura
Updated over a week ago

I'm experiencing a technical issue with the website. What do I do?

Written by Laura
Updated over a week ago

Where can I manage users in my company?

Written by Laura
Updated over a week ago

How do I add a Member to my company?

Written by Laura
Updated over a week ago

How do I add another Manager to my company?

Written by Laura
Updated over a week ago

How do I remove a user from my company?

Written by Laura
Updated over a week ago

How do I change someone’s user type?

Written by Laura
Updated over a week ago

Where can I view my past and upcoming bookings?

Written by Laura
Updated over a week ago

What are the user roles on Thriver?

Written by Laura
Updated over a week ago

I forgot my password. What should I do?

Written by Laura
Updated over a week ago

Communication guidelines: Keeping them in the habit

Written by Laura
Updated over a week ago

Checklist

Written by Laura
Updated over a week ago

Office Preparation: Defining the return

Written by Laura
Updated over a week ago

Office preparation: Keep it clean

Written by Laura
Updated over a week ago

Office preparation: Keeping a distance

Written by Laura
Updated over a week ago

Food program management: Create spacious common areas

Written by Laura
Updated over a week ago

Food program management: Enhancing food safety protocol

Written by Laura
Updated over a week ago

Communication guides: Keeping them in the loop

Written by Laura
Updated over a week ago

How do I pay for my booking?

Written by Laura
Updated over a week ago

Why am I paying my invoice in a different currency?

Written by Laura
Updated over a week ago

What currency are Thriver services displayed in?

Written by Laura
Updated over a week ago

Can I pay for my booking by ACH?

Written by Laura
Updated over a week ago