Through your provider portal, you can create and upload new services to offer on our site.
We’ve put together a step-by-step video to walk you through the process of creating a new service in your portal account. You can take a look by clicking the image below:
You can create a new service on Thriver by following these steps:
Login to your Thriver portal account, and navigate to the “Services” tab on the top-left hand side of the page.This page will display all of your current services on Thriver, including services that are both active and inactive on our site.
Click the “Create service” button on the top-right hand side of the page.
Give your service a title, and select “Create.” We recommend keeping your title brief, but clear, as this is what will be displayed on our platform for clients to see.
You will be redirected to a new page to begin inputting all of your service details. You can save your changes at any point in the process by clicking the “Save Changes” button at the top-right hand side of the page.
You can begin by uploading the images for your service. You will be required to submit at least one image per service in order to have them active on our platform. If submitting multiple images, you will have the ability to reorganize the order in which they appear on Thriver, but please keep in mind that the first image will be the cover photo for your service, and will be displayed first when clients are browsing through their options.
You can also take a look at our detailed guide to selecting your images here.
Next, select a category to associate with your service. Categories help us organize our different services on Thriver, and will dictate where your service will appear when browsing on our platform. For example, you could select “Corporate Catering,” or “Team Building” as your service’s category.
You can then select the tags for your service, which will help categorize your offerings and allow customers to filter through the services on our site. For example, “healthy” and “lunch” are tags that can be used for corporate catering services. Please note that you will only be able to select a maximum of five tags per each service.
Next, fill out the description of your service. We suggest making this description as detailed as possible, as this will be the information displayed to the client about your service. This is a great way to showcase how your service will work, and give the client a better sense of what they can expect when booking this service. If there is any critical information related to your service that you would like the client to know, this would be the best place to include it.
[Optional] You can also fill out the “What’s included” section to provide potential clients with a quick, bullet-point overview of what they can expect to receive as part of this service.
[Optional] The following “What’s needed” section is a great place to highlight any additional materials that the client and participants may need to prepare before partaking in your service.
This would include any items that you will not be providing to the client directly, but that they will need to have on hand in order to facilitate the service. One example of this could be participants needing to have wine glasses ready for their Wine Tasting event.[Optional] You can also select relevant FAQs, from a list of pre-existing questions, that are related to your service, and edit your answer to be specific to the service you are uploading. This will help answer any common customer questions before they submit a booking request.
Next, complete the pricing details for your service. You will need to select the relevant pricing structure for your service - for example, menu items, price per person, or a flat rate price. If your service does not have items, i.e. it is priced per person, on request, or a flat fee, you can price it this way.
If you choose to price your service with menu items, you will then have to add the applicable menu groups to your service menu. You can do this by clicking "Select groups".
A window will then appear where you can choose any menu groups that are relevant to your service. To learn how to create these groups, click here for the article that details how to add items to your menu on Thriver.
Select any quantity limits you have associated with your service. For example, a minimum of 10 people per booking, or a maximum of 20 people per booking.
If applicable, select the duration for your service. For example, a 90-minute Wine Tasting, or a 20-minute Meditation Class.
Select how your service will be offered to clients - virtually, at a location, or both. If your service takes place at the customer’s location (for example, a corporate catering service), you will then be able to add in your own location details and the delivery radius and fees associated with your service. By inputting your own location alongside your radius and fees, Thriver’s platform will allow clients to filter by providers that are able to service their specific location, and will utilize your delivery parameters to do so.
Scroll back up to the top of the page, and switch your service to “Active.” Then, select “Save Changes.”Please note that if your new service is missing any mandatory information, you will be unable to set your service to active on Thriver, and will be required to complete any additional information that you may have missed.
You’re all set! Your new service will now be available for clients to view and book on the Thriver marketplace.