General Questions
- Who delivers the food?
- Will I receive confirmation that my order has been placed?
- Can I order from more than one restaurant or caterer?
- Can someone help me decide what to order?
- Can the caterers on Platterz accommodate dietary preferences?
- How much notice do you need for an order?
- How far in advance can I place an order?
- What is the minimum order size?
- What's the delivery window for my order?
- Do you charge for delivery? If so, how much?
- Do I need to tip for delivery?
- Can my employees/team members choose their own individual meal as part of a Platterz order?
- Can I reorder something I’ve ordered in the past?
- Can I order something that's not listed on the Platterz website?
- What should I do if my order is running late?
- My food was delivered but something is wrong with the order. What should I do?
- What is your Order Edit & Cancellation Policy?
- How can Platterz help me plan my event in addition to providing food?
- Can Platterz provide servers for events?
- What are dish cards, and how do I get them?